McMaster Family Practice is now offering secure online messaging between patients and their healthcare provider using OCEAN software. All information communicated using OCEAN will be saved to your Electronic Medical Record (EMR). To get started, please visit the below link to set up an account:
**NOTE** This upload portal is not a method of booking or requesting appointments. The portal is meant to ensure the confidentiality of patient information during digital transfer. It is the patient’s responsibility to call and book an appointment (if required) to address the content of any uploaded document. Please be aware that forms may take up to 1 month to be completed.
Please note that your healthcare provider will not routinely see your answers [to medical forms] until the time of your next appointment. If you have an urgent medical problem, please contact McMaster Family Practice at 905-546-9885 or proceed to the nearest emergency department.